TERMS & CONDITIONS OF SALE  – HORIZON BURNHAM BATHROOMS & KITCHENS

These terms and conditions apply to both supply only-and supply and installation where applicable. Manufacturers warranties carry over to the Ltd Company, providing you are within Warranty.

PAYMENT

Supply and Install 50% Deposit 25% end of week 1 Balance on completion date. Supply only 50% Deposit Balance Paid upon the Delivery of Goods. Deposits and Balances to be paid by Bank Transfer, Cash, and Cheques are accepted on Deposits Only, other payments Bank Transfer or Cash. All Products and materials are owned by the company until payment is made in full.

YOUR QUOTATION 

Please ensure your final quotation is checked thoroughly as this forms the basis of our contract and is the detailed specification to which both Labour and supply products are undertaken. We require the customer Contract & a signed copy of the terms & conditions signed prior to work commencement. Any unforeseen works will be added to your contract & discussed at the time.  Any extra works added by you will be invoiced on completion date.

DELIVERY

Free of charge within 10 Miles of Burnham High Street, to ground floor level only. All Delivery Times are approximate and subject to manufacturers lead times. We will not be held responsible for Any Items delayed by Manufacturers/suppliers but will endeavour to resolve problems as quickly as possible.

GUARANTEE

1 Years warranty, 12 months from completion date on all Labour carried out to completion, Manufacturer’s warranty as per there warranty issued at the time of purchase. All guarantees are subject to the adherence of aftercare guidelines provided by Manufacturers. Claims to neglect or Misuse of products will not be warranted. Invoice and Manufacturers paperwork will need to be kept, and where necessary products registered with the Manufacturers to receive the guarantee.

RE FITTING OF EXISTING PRODUCTS

Horizon Burnham cannot guarantee existing products, nor guarantee the refitting of these items, If any items are damaged upon removal, we will not be held responsible, unless   we have been negligent, please discuss this with your salesperson/surveyor prior to works commencing.

TILING

Tiles not chosen from Horizon Burnham are the customer’s responsibility to ensure timely delivery, quantities and quality- Unless otherwise stated our Labour is based on ceramic tiling-stone porcelain & Marble, Mosaic, are subject to additional labour cost and increased job duration.

RETURNS

Goods to be returned will only be accepted provided that they are still in their unopened original packaging and within 7 days of delivery, and are subject to 20% restocking charge. Damaged and faulty items are exempt. Tiles supplied on a supply only basis are also subject to a 20% restocking charge.

SHOWER PUMPS

Please ensure all items are checked upon delivery.  Please note that should any adaption/increase be required to existing cold or hot water storage, this will be pointed out during our technical site survey. We cannot guarantee existing shower pumps.

TAP PRESSURES

Please note many tap manufacturers require aa minimum1 Bar pressure making them unsuitable for gravity fed systems therefore flow rates maybe inferior to your existing taps, Booster pumps and high pressure systems can be discussed with your sales person.

DECORATING

Our quotations exclude decorating unless specified, If plastering is being undertaken, the walls will be left ready for a decorator, we will happily arrange for a quote to be carried out by our recommended decorators.

GENERAL

Unless quoted for the following are not included, removing wall paper. Decorating,   & re fitting of carpets these items can be quoted separately.

INSTALLATION DATES

An Installation date will be supplied once a deposit is paid .This is an estimated date, which due to circumstances beyond our control, may be subject to slight change. Every effort will be made to adhere to the date supplied and to provide as much notice as possible where dates change.

SUPPLY & INSTALL FINAL SPECIFICATION

To ensure all products are available prior to installation, decisions on specification and room layout need to be confirmed 4-6 weeks prior to installation. Horizon Burnham will only guarantee products supplied by Horizon Burnham or recommended others.

TIMING

As a guide an average size fully fitted bathroom or Kitchen takes approx. 8 to 10 working days depending upon your specification. Due to circumstances beyond our control this time may need to be extended.

CANCELLATIONS

Supply and install orders require a minimum 4 week notice period for cancellations and maybe subject to a 10% administration charge orders less than 4 weeks will be a 15% administration charge.

SIGN BOARDS

We would appreciate if an advertising board be erected at the   start of work if this is not acceptable please advise your fitter.

CAD DESIGNS

All drawings are for illustrative purposes only, and form no part of   any contract Cad Designs for supply only orders, your design & Quotation needs to be checked by your installer, whom we are happy to discuss the configuration with. We accept no responsibility for items not being suitable for your Installation.

QUOTATIONS

Quotations remain firm for a period of 60 Days. Any changes in the VAT rate will be   reflected on all orders. Supply & Install quotations are   subject to technical surveys, extras may apply due to customer changes/ unforeseen circumstances before or during installation.

I have read and understand the terms and conditions

Client Name ……………………………….. ………………………………….

Date of installation …………………………………………………………..

Signed……………………………………………………………………………….

Horizon Burnham Representative ……………………………………..

Sign off Agreement …………………………………………………………..

Date Signed ……………………………………………………………………..

If you are a consumer, you have certain statutory rights regarding the return of defective goods and claims in respect of losses caused by our negligence or failure to carry out our obligations. These terms shall not affect your statutory rights

 

Horizon Burnham is a Trading Name under Horizon Bathrooms and Kitchens Ltd Company Registration 08973347, Director Mr P. E.Todd Vat Number 185 5699 48 Registered Office 635 Bath Road Slough SL1 6AE

 

 

 

 

Horizon Burnham

Unique designs to meet your own specification. We offer a free survey and a full installation service including all trades and finishing.